Mission Statement

 

Our mission is to be a home health care agency that provides quality care and service in a caring, ethical and respectful manner. Choosing a health care facility is amongst the most important decisions you will ever make. At Lancaster Health Group, we strive to provide trusted care and peace of mind for you and your loved ones.

 

Vision Statement

 

Home Health of Illinois creates a culture committed to innovative, tenacious pursuit of excellence on behalf of all customer's present and future needs and expectations.

 

Our Core Values

• Integrity:
  We place the highest value on integrity and pledge to be open, responsible and honest in all interactions to consistently maintain our customers' trust.

 

• Compassion:
  We pledge to be caring, respectful and sensitive to the needs of our customers through our presence, listening and awareness.

 

• Knowledge:
  We commit to lifelong learning to offer our customers current, proven practices and technologies.

 

• Service:
  We pledge to seek, understand and respond to our customers' needs in a timely, helpful and courteous manner.

 

• Teamwork:
  We commit to collaborate with each other to continuously improve services in an atmosphere of respect, openness, cooperation, communication, humor, professionalism, helpfulness, responsiveness and kindness.

 

• Value:
  We commit to good financial stewardship through productive and efficient operations while meeting our customers' expectations.